I have tried to launch some kind of award system over the 18 months or so since the publication of my Tickbox book – really just by writing about it a great deal, and by nominating companies that richly deserved it, like Hermes or British Gas. Now it looks like...
The tickbox phenomenon, which I have been writing about for most of this year, seems finally to have reached its apotheosis with the appointment of the queen of tickbox, Dido Harding, to run the government’s test and trace service. Now I have never met her, I’m afraid...
I have just in the last few days published a book on the much-derided tickbox culture (it is called Tickbox). So I am also aware, and especially now, about where people disagree. They point to another book, by the doctor and writer Atul Gawande, called The Checklist...
